Shipping and Delivery Policy

Thank you for choosing Idukki Spice Trails for your spice needs. This Shipping and Delivery Policy outlines the procedures and timelines for the shipment and delivery of your orders placed through our website [www.idukkispicetrails.com] (the "Site").

1. Order Processing

• Processing Time: Orders are typically processed within [insert processing time] business days upon receipt of payment. Processing time may vary depending on the availability of products and order volume.

2. Shipping Methods

• Standard Shipping: We offer standard shipping for all orders. Delivery times may vary depending on your location and the shipping carrier used.
• Expedited Shipping: Expedited shipping options may be available for an additional fee. Please contact us for more information.

3. Shipping Zones

• Domestic Shipping: We ship to addresses within [insert country or region]. Please note that we currently do not offer international shipping.
• Remote Areas: Deliveries to remote or hard-to-reach areas may take longer than standard delivery times.

4. Delivery Timelines

• Estimated Delivery: Estimated delivery times will be provided during the checkout process. Please note that these are estimates and not guaranteed delivery dates.
• Delays: We are not responsible for delays caused by factors beyond our control, such as weather, natural disasters, customs delays, or carrier issues.

5. Tracking

• Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
• Delivery Updates: Please ensure that the email address provided during checkout is accurate to receive updates on your order status.

6. Delivery Attempts

• Delivery Attempts: The carrier will make multiple attempts to deliver your package. If you are unavailable to receive the delivery, the carrier may leave a delivery notification or attempt redelivery.
• Pickup Options: Depending on the carrier and your location, you may have the option to schedule a pickup or redirect the delivery to a nearby pickup location.

7. Delivery Confirmation

• Signature Requirement: Some orders may require a signature upon delivery. Please ensure someone is available to receive the package or provide special delivery instructions during checkout.

8. Contact Us If you have any questions about our Shipping and Delivery Policy, please contact us:

• Email: support@idukkispicetrails.com
• Live Chat: Available on our website